Verification Coordinator I
2.
5 Downers Grove, IL Downers Grove, IL Full-time Full-time Estimated:
$34.
7K - $44K a year Estimated:
$34.
7K - $44K a year 1 day ago 1 day ago 1 day ago Company:
Oak Street Health Title:
Network Verification Coordinator I Location:
Remote (Work From Home) Role Description:
The Network Verification Coordinator I helps us maintain and manage the Specialist Network that the Third Party Services (TPS) Team relies upon to refer patients to specialists and facilities.
The role conducts outbound calls and interacts with provider offices and facilities via the phone, with the objective of validating information for billing to ensure that the information on the specialists offices and facilities are up to date.
The Network Verification Coordinator plays a vital role to the TPS Team and the patients Oak Street Health serves as it validates and ensures the TPS Team has accurate information to refer patients to for the care that they need in a timely manner.
A part of EURoeRebuild healthcare as it should beEUR , this person ensures that the patients can seek out the specialty care in a timely manner.
The ideal candidate is detail oriented, at ease speaking with coordinators at specialty care clinics, and can be a resource for support to their teammates.
Core
Responsibilities:
Conducts outbound verification calls to speciality provider offices and facilities Validate and update address, fax number, insurance acceptance, and other agreed upon data to better power Oak Street HealthEUR(TM)s database and tools Seeks additional information on the Internet, referral coordinator resources, and other sources of information to verify and holistically capture relevant information Document the information collected in a detail oriented manner, with no spelling errors, typos, or missing information Ability to translate referral and diagnostic knowledge into the outbound outreach to the specialty clinics and facilities to establish a relationship and capture the relevant information Become a resource for the TPS Team and care teams.
Strive to be the go-to person when looking for specific information on specialty clinics, facilities, and insurance questions.
Find areas for process improvement and bring forward recommendations to make work easier for your colleagues Encourage the teammates around you to deliver excellence and improve the end results Provide the highest level of customer service when interacting with specialty provider offices and facilities Provide support for inbound inquiries from care teams Other duties as assigned What are we looking for? A flexible and positive attitude Knowledge of referral and diagnostic processing- preferred, but not required Experience in customer service and/or clinical reception preferred, but not required Detail oriented and an ability to document in a high quality manner Ability to multitask, prioritize, and manage time effectively Outstanding phone demeanor and etiquette High level of integrity Proficient PC skills, including basic Microsoft Excel / Google Spreadsheets skills U.
S.
work authorization Someone who embodies being EURoeOakyEUR What does being EURoeOakyEUR look like? Radiating positive energy Assuming good intentions Creating an unmatched patient experience Driving clinical excellence Taking ownership and delivering results Being relentlessly determined Why Oak Street Health? Oak Street Health is on a mission to EURoeRebuild healthcare as it should be'', providing personalized primary care for older adults on Medicare, with the goal of keeping patients healthy and living life to the fullest.
Our innovative care model is centered right in our patientEUR(TM)s communities, and focused on the quality of care over volume of services.
WeEUR(TM)re an organization on the move! With over 150 locations and an ambitious growth trajectory, Oak Street Health is attracting and cultivating team members who embody EURoeOakyEUR values and passion for our mission.
Oak Street Health
Benefits:
Mission-focused career impacting change and measurably improving health outcomes for medicare patients Paid vacation, sick time, and investment/retirement 401K match options Health insurance, vision, and dental benefits Opportunities for leadership development and continuing education stipends New centers and flexible work environments Opportunities for high levels of responsibility and rapid advancement Oak Street Health is an equal opportunity employer.
We embrace diversity and encourage all interested readers to apply.
Learn more at www.
oakstreethealth.
com/diversity-equity-and-inclusion-at-oak-street-health .
Estimated Salary: $20 to $28 per hour based on qualifications.
5 Downers Grove, IL Downers Grove, IL Full-time Full-time Estimated:
$34.
7K - $44K a year Estimated:
$34.
7K - $44K a year 1 day ago 1 day ago 1 day ago Company:
Oak Street Health Title:
Network Verification Coordinator I Location:
Remote (Work From Home) Role Description:
The Network Verification Coordinator I helps us maintain and manage the Specialist Network that the Third Party Services (TPS) Team relies upon to refer patients to specialists and facilities.
The role conducts outbound calls and interacts with provider offices and facilities via the phone, with the objective of validating information for billing to ensure that the information on the specialists offices and facilities are up to date.
The Network Verification Coordinator plays a vital role to the TPS Team and the patients Oak Street Health serves as it validates and ensures the TPS Team has accurate information to refer patients to for the care that they need in a timely manner.
A part of EURoeRebuild healthcare as it should beEUR , this person ensures that the patients can seek out the specialty care in a timely manner.
The ideal candidate is detail oriented, at ease speaking with coordinators at specialty care clinics, and can be a resource for support to their teammates.
Core
Responsibilities:
Conducts outbound verification calls to speciality provider offices and facilities Validate and update address, fax number, insurance acceptance, and other agreed upon data to better power Oak Street HealthEUR(TM)s database and tools Seeks additional information on the Internet, referral coordinator resources, and other sources of information to verify and holistically capture relevant information Document the information collected in a detail oriented manner, with no spelling errors, typos, or missing information Ability to translate referral and diagnostic knowledge into the outbound outreach to the specialty clinics and facilities to establish a relationship and capture the relevant information Become a resource for the TPS Team and care teams.
Strive to be the go-to person when looking for specific information on specialty clinics, facilities, and insurance questions.
Find areas for process improvement and bring forward recommendations to make work easier for your colleagues Encourage the teammates around you to deliver excellence and improve the end results Provide the highest level of customer service when interacting with specialty provider offices and facilities Provide support for inbound inquiries from care teams Other duties as assigned What are we looking for? A flexible and positive attitude Knowledge of referral and diagnostic processing- preferred, but not required Experience in customer service and/or clinical reception preferred, but not required Detail oriented and an ability to document in a high quality manner Ability to multitask, prioritize, and manage time effectively Outstanding phone demeanor and etiquette High level of integrity Proficient PC skills, including basic Microsoft Excel / Google Spreadsheets skills U.
S.
work authorization Someone who embodies being EURoeOakyEUR What does being EURoeOakyEUR look like? Radiating positive energy Assuming good intentions Creating an unmatched patient experience Driving clinical excellence Taking ownership and delivering results Being relentlessly determined Why Oak Street Health? Oak Street Health is on a mission to EURoeRebuild healthcare as it should be'', providing personalized primary care for older adults on Medicare, with the goal of keeping patients healthy and living life to the fullest.
Our innovative care model is centered right in our patientEUR(TM)s communities, and focused on the quality of care over volume of services.
WeEUR(TM)re an organization on the move! With over 150 locations and an ambitious growth trajectory, Oak Street Health is attracting and cultivating team members who embody EURoeOakyEUR values and passion for our mission.
Oak Street Health
Benefits:
Mission-focused career impacting change and measurably improving health outcomes for medicare patients Paid vacation, sick time, and investment/retirement 401K match options Health insurance, vision, and dental benefits Opportunities for leadership development and continuing education stipends New centers and flexible work environments Opportunities for high levels of responsibility and rapid advancement Oak Street Health is an equal opportunity employer.
We embrace diversity and encourage all interested readers to apply.
Learn more at www.
oakstreethealth.
com/diversity-equity-and-inclusion-at-oak-street-health .
Estimated Salary: $20 to $28 per hour based on qualifications.
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